Telephone answering Service
Call Center Software

Welcome to CallShaper – Harnessing the Power of the Cloud for Greater Efficiency

CallShaper offers a Simple, Flexible, and Powerful call center platform that allows businesses to make money and support their clients without the added stress of dealing with software issues. CallShaper can make your business more efficient through better contact rates, less time and money spent on technology, and more time spent training and supporting your team to sell more.

Welcome to CallShaper

99.999% Reliability. Supports Multiple Locations.

CallShaper Solutions and Features Include:

DYNAMIC SCRIPTING
DYNAMIC SCRIPTING

CallShaper’s intuitive platform allows for custom, do-it-yourself scripting and integration with third party systems.

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LEAD MANAGEMENT

LEAD MANAGEMENT

We understand how important leads are to a telemarketing campaign. With CallShaper, you have plenty of options to easily and effectively manage your leads.

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REAL-TIME REPORTING

REAL-TIME REPORTING

CallShaper’s accurate and easy-to-analyze reports quickly present the granular information on agent and media performance needed to keep campaigns on track.

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QUALITY ASSURANCE

CallShaper’s system ensures client confidence with its built-in Quality Assurance Scorecard, offered at no additional cost.

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DIALER TYPES

CallShaper has multiple dialing options available but what sets us apart is our “set it and forget it” Predictive Dialer algorithm.

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IVR

CallShaper’s IVR has everything you need to control call routing, caller priority, and queue performance.

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