How CallShaper Supports Call Center Supervisors
“I’d like to speak to your supervisor,” is a [...]
“I’d like to speak to your supervisor,” is a [...]
Call center agents for insurance companies—whether that’s health, home, [...]
If you’re trying to find someone in your company [...]
CallShaper has grown and changed a lot since the [...]
Call centers (especially those dealing with inbound customer calls) [...]
Each month, we will be highlighting a question we [...]
Many inbound call centers are created to respond to [...]
It’s not news that the COVID-19 pandemic has drastically [...]
Call centers serve numerous functions in business today. There [...]
Managing a call center is a tough job (especially [...]