New to CallShaper? 4 Things You Can Integrate into the System
New to CallShaper? 4 Things You Can Integrate into [...]
Why 2020 Was a Breakthrough Year for Cloud-Based Dialers
Even though the cloud and cloud-based apps and systems [...]
Three Tools to Optimize Agents’ WFH Experience
The number of call center agents working from home [...]
How Good is Your Training? The Importance of Scorecards
Operating a business or a campaign using a call [...]
CallShaper FAQs: Does CallShaper have online scripting?
Each month, we will be highlighting a question we [...]
3 Ways a Lengthy Call History Strengthens Campaigns
Depending on the number of agents you employ, the [...]
5 Ways Supervisors Can Oversee in Real Time
CallShaper’s cloud-based platform allows for all members of a [...]
CallShaper FAQs: What dialing modes does CallShaper have?
Each month, we will be highlighting a question we [...]
CallShaper FAQs: Can I transfer calls with CallShaper?
Each month, we will be highlighting a question we [...]
Diving into Webhooks
CallShaper’s dynamic scripting offers a variety of features that [...]