We all know it takes a special brand of people to excel in this environment. Here are some things you can do to make the most of it.
What You Need to Know About DNC Compliance
Even though Do Not Call (DNC) lists can feel [...]
4 Lead Management Problems You Can Solve with CallShaper
Outbound call centers live on leads. Without them, campaigns [...]
Sales Leadership Best Practices for Hybrid Call Centers
"Nearly 30% of working professionals would quit if they [...]
CallShaper FAQs How do you control leads in CallShaper?
Each month, we will be highlighting a question we [...]
Why Rebuttals Are the Key to Maximizing Sales
CallShaper’s dynamic scripting interface includes a variety of features [...]
Why You Should Employ Multiple Touch Points
Even if it is the backbone of your campaign, [...]
How Effective DNC List Management Can Maximize Sales
Do Not Call (or DNC) lists exists to give [...]
The Importance of Caller ID to Your Outbound Call Center
You’ve done everything right in setting up your outbound [...]
State Regulations and Maintaining Compliance
There are numerous extensive and constantly changing regulations and [...]
Explaining the 3% Abandonment Rate Rule and Why It’s Important
The goal of any company that utilizes a sales-focused call [...]