We all know it takes a special brand of people to excel in this environment. Here are some things you can do to make the most of it.
There are numerous extensive and constantly changing regulations and [...]
The goal of any company that utilizes a sales-focused call [...]
For companies that rely on outbound call centers, maximizing the [...]
If your team or some members of your team are [...]
If you are moving from a premise-based system to a [...]
Congratulations! You’ve started a business and determined that you need [...]
When a call center agent clocks in, puts on a [...]
Discovering A Call Center Solution Provider Right or wrong, the [...]
Can you imagine running your call center without having to [...]
CallShaper has a vision for a more efficient, more profitable [...]
