Design and structure, done properly, can insure you are running on all cylinders.
How Customer Service Goals Make Your Call Center More Successful
Every business has goals that they aim to meet every [...]
3 Tools Mortgage Companies Need in Call Center Software
With interest rates on the rise and fewer homes on [...]
How CallShaper Supports Call Center Supervisors
“I’d like to speak to your supervisor,” is a [...]
4 Reasons to Move to the Cloud
Despite having been around for years, many people and [...]
How Integration Options Can Improve Your Business
For any business, adopting new software or operating systems can [...]
Cloud-Based Dialer Checklist
If you are moving from a premise-based system to a [...]
International Labor Pool for Call Centers
Can you imagine running your call center without having to [...]
Implementing Call Center Software
How Call Center Software Can Drive Your Business In our [...]
Maximize Your Sales With A Cloud Predictive Dialer
How Integrating a Cloud-based Predictive Dialer Can Sky-Rocket Your Sales [...]
Do-It-Yourself Dialer–A CallShaper Review for 2019
If you work in sales, customer outreach by phone is [...]