CallShaper Joins Forces with The Blacklist Alliance to Protect Clients From Rising TCPA Lawsuits
The leading originator of a cutting-edge call center platform now [...]
The Bottom Line: Outbound Dialers Boost Call Center Efficiency
Increasing call center productivity while keeping TCPA compliant is like [...]
Predictive Dialer Software: The Secret to Maximum Call Center Efficiency
Increasing productivity without sacrificing efficiency is often the biggest struggle [...]
Key Performance Indicators – Strategic Alignment
Companies face challenges when determining which of the hundreds of [...]
FIVE Issues Facing Call Centers in 2018
In today’s modern business environment the digital transformation has [...]