At CallShaper, we are proud to collaborate with innovative businesses that are transforming the call center industry. Our partners share our commitment to helping call centers operate more efficiently while ensuring exceptional customer experiences. Here, we’re spotlighting a few of our partners and how they enhance your call center operations.

ActiveProspect

ActiveProspect is a SaaS platform designed to streamline customer acquisition through consent-based marketing. Their tools enable businesses to take actionable steps with leads, collect valuable data, and save money—all while documenting proof of consent. This safeguards companies from litigation and fraud while offering insights to refine marketing strategies. For call centers engaged in outbound marketing, ActiveProspect’s suite of solutions organizes and optimizes leads, transmitting real-time actionable data directly into your preferred CRM.

Cloud Tech Gurus

While CallShaper’s platform equips your call center with tools for seamless operations, additional apps and solutions are often needed to drive your business forward. Cloud Tech Gurus simplifies this process by handling the research and discovery for you. Their experts assess your needs, vet vendors, guide decision-making, and manage implementation. With their support, you can focus on growing your business, confident that the best tools and solutions are in place to elevate your success.

OnScript AI

OnScript AI simplifies quality assurance with its cutting-edge speech analytics platform. It transcribes calls, identifies top-performing agents, and highlights winning interactions, helping you optimize performance. Their combination of AI-driven insights and human analysis ensures you receive actionable data to enhance operations and achieve sustainable growth.

Ready to experience the impact of our incredible partners? Contact CallShaper today to get started!