call center

COVID-19 Checklist for Call Centers
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COVID-19 Checklist for Call Centers

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COVID-19 Checklist for Call Centers

Prevention Prevention is key for minimizing the impact on your [...]

By Tia Johnson|2020-03-13T15:30:18-04:00March 13th, 2020|Uncategorized|0 Comments

International Labor Pool for Call Centers
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International Labor Pool for Call Centers

Contact Center Management Techniques, Contact Center Philosophy, Contact Center Strategy (Inbound), Contact Center Strategy (Outbound), Contact Center Structure

International Labor Pool for Call Centers

Can you imagine running your call center without having to [...]

By Tia Johnson|2019-10-07T15:49:00-04:00October 7th, 2019|Contact Center Management Techniques, Contact Center Philosophy, Contact Center Strategy (Inbound), Contact Center Strategy (Outbound), Contact Center Structure|0 Comments

Managing A Virtual Call Center
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Managing A Virtual Call Center

Contact Center Management Techniques, Contact Center Strategy (Inbound), Contact Center Strategy (Outbound)

Managing A Virtual Call Center

CallShaper has a vision for a more efficient, more profitable [...]

By Tia Johnson|2019-10-07T15:58:32-04:00September 26th, 2019|Contact Center Management Techniques, Contact Center Strategy (Inbound), Contact Center Strategy (Outbound)|0 Comments