States Are Passing Laws Against Robocalls—And It’s a Good Thing
We’re only a little over halfway through 2023, but [...]
We’re only a little over halfway through 2023, but [...]
Just as most businesses that operate call centers experience seasonal [...]
At CallShaper, our goal is to give our customers the [...]
Regardless of the industry you work in, the business you [...]
Here at CallShaper, we’ll never stop stressing the importance of [...]
Answering services, sometimes called virtual receptionists, are crucial to [...]
If you run an inbound call center, you are going [...]
Quality control in your call center is absolutely critical to [...]
To ensure that your call center is functioning optimally [...]
Whether they are tied to new product releases, holiday or [...]