One Price. Many Features. Fully Supported.
CallShaper offers customized pricing tailored to each customer's specific requirements, such as the number of seats, desired features, and necessary integrations. We do not use a standard, one-size-fits-all model; instead, we adjust our pricing to match the unique configuration of every business.
Everything You Need to Run Your Call Center
- Inbound & Outbound Campaign Support
- HIPAA-Compliant Data Handling
- Call Recording & Quality Monitoring
- Real-Time Dashboards & Reports
- Custom Scripts & Routing Logic
- AI Agents and AI QA
- Rules-Based Dispatching
- CRM & Calendar Integrations
- API Access for Custom Workflows
- Email & Live Phone Support
- IVR with Complex Routing Options
- CallID Management and remediation
- Omni Channel communication
- Professional Services
Pricing FAQ
How Does CallShaper caculate seat pricing?
Answer: Our pricing is based on a concurrent user model rather than named users. You only pay for the maximum number of agents logged into the platform at any given moment. This allows you to create profiles for your entire team (including part-time or rotating shifts) without paying extra for inactive accounts.
Is there a minimum number of seats required to start?
Answer: Yes, CallShaper is designed for professional outbound and inbound operations. We require a minimum of 3 concurrent seats to deploy the platform.
Can we adjust our seat count month-to-month?
Answer: Absolutely. CallShaper scales with your business. You can add or reduce concurrent seats at the start of your billing cycle to account for seasonal volume or campaign fluctuations.
Can we bring our own carrier (BYOC)?
Yes. CallShaper supports SIP trunking integrations, allowing you to maintain your existing carrier relationships and wholesale rates while utilizing our dialer architecture.
What is included in the implementation and setup fee?
Answer: Setting up a high-performance account requires precision. Our mandatory onboarding fee covers white-glove implementation: campaign provisioning, building your first dynamic agent scripts, setting up lead management parameters, and conducting live training for your managers and agents
Get a Personalized Pricing Quote
Tell us about your team, and we’ll provide a tailored estimate—no pressure, no sales tricks.
