Recipe for Success: 5 Advantages of Web-Based Dialers
Keeping your agents focused on making sales can be a [...]
Top 5 Benefits of Predictive Dialers For Your Sales-Focused Call Center
In today’s call center environment, it’s important for your business [...]
Are You Hindering or Helping the Call Center Achieve Your Goals?
Not too many years ago, the call center business was [...]
5 Benefits to Nearshore/Offshore Outsourcing
Over 20 years ago, offshore outsourcing of call centers became [...]
Dialing Up Success: Is Free Really Free? Six Questions to Help You Decide
From the time I was small, I can remember hearing, [...]
Top KPI’s Needed to Run a Productive Call Center
Operating a productive call center is best measured in [...]
CallShaper’s Innovative Features to Add Critical Intelligence to 2018 LeadsCon “Connect to Convert” Conference
The leading originator of a cutting-edge call center platform and [...]
CallShaper’s Customer Service Week Agent Appreciation Top Tips
CallShaper is known for their Customer Service, and what better [...]
CallShaper’s Scripting Capabilities Play Key Role in GoHealth 360 LLC’s Call Center Growth
The leading originator of a cutting-edge call center platform’s full [...]
CallShaper Drives Fast Growth, Innovation in Partnership with Byte Success
CallShaper, LLC (CallShaper), the originator of a cutting-edge cloud-based dialer [...]